customer service

June 13, 2019
Molly Neises, Sales
As part of the promotional products industry, we consistently hear the words “Surprise and Delight”.  It’s popping up more and more at the center of marketing discussions. But when was the last time we took a moment to think about what that means?  I know what I think, but I wanted a broader definition.  So, I did some digging amongst resources both in and out of the promo industry.  Let’s take a look at some of what makes up the Surprise and Delight approach...
May 10, 2018
Molly Neises, Sales
Here at Maple Ridge Farms, we are not only nuts about our customers, we are sweet on our employees!  So, it’s easy for us to share why we love what we affectionately refer to as “the Farm”, and why we are one of PPB's 60 Greatest Places to Work in the promotional products industry.
July 26, 2017
Molly Neises, Sales
As a promotional products professional, have you asked yourself “Why should I sell food?”  Or have you been working with a customer on a food gift project and wondered what the difference between milk and dark chocolate was? Or why some sweet treats have sea salt on them?  We are here to help! 
August 24, 2016
Molly Neises, Sales
As the fourth quarter rushes in, many promotional products salespeople are reaching out and touching base with their customers that order holiday gifts.  When half of all business gifts purchased for the holidays are food gifts, one of the biggest hurdles is the statement “I was going to buy from the local!” 
May 11, 2016
Food gifts are an easy sell, but differ in a few key ways from other promotional products.  We try to make it easy for you to keep up!
March 23, 2016
Swedish botanist, Carolus Linnaeus, gave the cocoa tree its scientific name.  Theobroma cacao, means “Food of the gods” in Latin.
March 9, 2016
Things have been so busy here at Maple Ridge Farms that we haven’t had a chance to take a moment and say “Thank You” to our magnificent distributors, your customers, and our dedicated staff for another exciting year!
October 14, 2015
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July 22, 2015
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February 11, 2015
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