Production Time

5 working days from complete order (with the exception of items being pad printed, which are 7 working days, and full-color cylinders, sleeves, and boxes, which are 10 working days) for imprinted and unimprinted orders shipping to one location. Complete order means: purchase order, artwork, proof approvals, enclosure cards, and shipping instructions. Orders shipping to multiple locations are 10 working days from complete order.

Shipping

Rush Service

Usually available. Extra charge may apply. Contact factory prior to placement of order to obtain ship date.

Methods

Standard: Ground. Best: Overnight, 2 Day or 3 Day service available. Orders that request shipping charges to be prepaid and added to the invoice will have the gross freight charges added. A $4.00 (G) per carton charge will apply to all shipments whether they are shipped 'prepay & add', or billed to your account number or your customer's account number.
Our primary small package carrier is UPS. Due to FedEx's limited capacity to support daily pickups, we strongly recommend that you use UPS if timely delivery is important. Maple Ridge Farms cannot be responsible for any delays in delivery.

Addresses

Addresses must contain name, street address, apartment or suite number, city, state, and correct zip code. UPS and Federal Express will not deliver to PO boxes and will not accept addresses without correct zip code. The cost to find and correct zip codes is $5.00 (G) per package. Factory cannot be responsible for lost or delayed packages because of insufficient address. Credit is not provided for packages that are returned because of inadequate or inaccurate address.

Address Corrections

Freight carriers charge the factory for address corrections resulting from incorrect information, recipient moves, etc.  Charges due to address corrections after shipment will be invoiced to the distributor upon receipt from the carrier at the current published rate of $20.00 (Z).

C.O.D. Shipments

Not available.

Export Shipments

Visit the Foreign Shipments page for associated charges and restrictions.

PO Boxes

Addresses containing PO boxes will be shipped via United States Postal Service.  Postage for shipments via USPS will be invoiced to the distributor.

Shipping Weights

Approximate shipping weights are shown in catalog. Dimensional weights used for determining shipment charges are higher for certain gifts. Refer to price grids for dimensional weights.

Shipping Dates

Desired ship date must be specified. Allow adequate transit time from Wisconsin factory. Please indicate 'in hand date'. Factory cannot be responsible for delivery date, as transit time is not in its control. If you need assistance in determining ship date, contact factory. Most carriers do not guarantee transit time during December.

Split Shipments (multiple ship dates)

$12.50 (G) per shipment.

Drop Shipment Charge

$4.00 (G) per carton plus shipping charges. For faxed lists, lists in the body of an email, and lists in other formats, the cost is $6.00 (G) per carton plus shipping charges.

Insulated Carton and Ice Charge

$15.00 (G) per carton when required for individual shipment due to warm temperatures plus shipping and drop shipment charge.

Bills of Lading

For shipments via carriers that require a bill of lading or airbills, factory will prepare bills at $6.25 (G) each.

FOB

Wisconsin Factory