Addresses must contain name, street address, apartment or suite number, city, state, and correct zip code. Please verify all addresses for accuracy. UPS and Federal Express will not deliver to PO boxes and will not accept addresses with incorrect zip codes. While we are pleased to guarantee our products, we cannot guarantee or credit products lost, spoiled or returned because of inaccurate or incomplete shipping addresses. UPS and FedEx add a significant delivery area surcharge to more than 20% of our shipments.