2014 Edition - Maple Ridge Farms: By the Numbers!

Well, it’s that time of the year again.  We would like to take a moment and say “Thank You” to everyone who helped make 2013 the fantastic and exciting year it was!  This includes all of our wonderful distributors and your customers, as well as our dedicated staff.  We know that the key to success is the partnership between us!


We were very excited about our catalog and website selections in 2013, and we can’t wait to get started on our new catalog ideas for 2014 (available this summer).  It’s going to be a challenge to beat last year’s, but we always rise to the challenge!



  • In 2013, the Maple Ridge Farms catalog featured 268 different items, 85 of which were new.

  • Our website featured over 145 more items exclusive to the site and/or our Outlet Store.

  • Our Canadian catalog and website included 144 products specifically for our Canadian distributors.

  • This brings the total number of items offered over the course of 2013 to over 560 different gifts!

True to form, we had a lot of fan-favorite products again last year…


Turtles, turtles, and more turtles!  In 2013, Maple Ridge Farms shipped enough Pecan Turtles that if you laid them out in a line, you could circle New York’s Central Park 5 times!  Weighing over 38,200 pounds, that is the equivalent of over 80 Galapagos Tortoises!


                


Let’s not forget about our crowd-pleasing Milk Chocolate Almonds.  In 2011, UK chocolatier Thorntons set a Guinness World Record with the world’s largest chocolate bar.  It weighed over 12,770 pounds.  In 2013, we shipped almost 86,000 pounds of Chocolate Almonds. That’s enough to out-weigh their record-breaking chocolate bar more than 6.5 times over!


Always a top choice, our English Butter Toffee was once again a heavy-hitter!  If laid end-to-end, the amount of English Toffee we shipped in 2013 would circle the bases of a major league baseball diamond over 2,500 times - talk about a grand slam!


Our Wooden Collector’s Vehicles took the checkered flag again in 2013.  If all of the wooden truck gifts we shipped last year and lined them up end-to-end, they would completely circle Daytona International Speedway twice.  That’s enough to cover 5 miles!


We wouldn’t be where we are if it wasn’t for our amazing staff…


With our staff increasing by over 1000% in the fourth quarter, Maple Ridge Farms takes the extra measures to make sure that everyone on our team is thoroughly trained prior to the holiday rush.  Every new art and order team member receives an average of 60 hours of intense training.  Our Customer Service team members receive over 120 hours of  preparation!  The new staff also works very closely with our experienced “Ridgers” so that the answers to any questions are only a moment away.


Our reception team stayed hard at work.  They distributed over 14,000 incoming emails from our main mailbox. This doesn’t include emails direct to our team members, art, or our shipping list department!  And their friendly voices were there to answer incoming calls… over 7,300 in December alone!


Our art department kept busy as well.  Our talented team processed over 5,000 pieces of new art, prepared over 2,500 virtual samples, and prepped more than 224,000 labels for our line of Individually Labeled Gourmet Treats!


Our marketing department prepped and presented over a dozen different webinars, attended by over 700 people!  2013 also marked the 1000th personalized website built for our distributors.  We built over 180 new sites, just in the last year!  Offering webinars and personalized websites is just another way of strengthening the partnership between Maple Ridge and our family of distributors.


Once again, from all of us here at the Farm, we say “Thank You” for a magnificent 2013 and wish you all an exhilarating and prosperous 2014!



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